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A few words from my valued clients

"Susan could not have done a better job helping us buy our home. I thought I had good real estate agents in the past, but Susan was far better. She went above and beyond to take tasks off of our plate during the process. Susan always responded quickly and got things going immediately. She made the process of buying a home so much less stressful. I HIGHLY recommend working with Susan."

ROSS

"We loved working with Susan and feel like we have known her forever. She helped us with this sale, but she was also part of the team that helped us sell our last home too. In all our interactions we have found her to be helpful and easy to work with, plus she’s just a sweet person."

KATE

"I feel incredibly fortunate to have worked with Susan to buy my first home. I didn’t feel prepared to move into homeownership and the entire process seemed overwhelming. From the very beginning, Susan assured me that WE could do this, emphasizing that I would not have to figure this out on my own and that she would be there every step of the way. At closing, I truly felt blessed to have such a great person at my side. Whether you’re a newbie like me or an experienced buyer, I HIGHLY recommend her!"

ASHELYN

"Where to begin?! Susan is a top notch realtor and professional. Her patience, sound advice, honesty and work ethic are unmatched. Buying a home in 2020 at first felt like it could be a never ending process. The lack of inventory and competition would make anyone give up and feel completely defeated. But without fail Susan always kept our spirits high and hopeful that something would come along. And because of her guidance, something did! We found our dream Madison Park home and really owe it to Susan for making it happen. We especially appreciated Susan's approach to the buying process. Not once did we feel pressured or uneasy when making decisions. We felt like we were working with a close friend that always had our best interest at heart. Having that kind of a rapport with an agent is so important. We cannot recommend Susan enough and look forward to working with her again in the future!!"

MATT & COLBY

"I have purchased more than a dozen homes in my lifetime. The last one was the smoothest of them all. The credit single-handedly goes to my real estate agent, Susan Hill. To say I'm impressed is an understatement. She guided me through the process, set up all inspections, negotiated the repair list on my behalf and arranged for professional contractors to address the list with minimal involvement by me. There is no question I'll be using her services on my next purchase."

DAVE

"When our family decided to make a cross-country move to Charlotte, we knew finding the right realtor would be critical. Susan came highly recommended, and she exceeded all our expectations. We knew very little about the Charlotte area or market coming into the process, and had only one weekend scheduled to come and see houses prior to our move. We met Susan via FaceTime prior to our trip, and she gave us a comprehensive run-down of each neighborhood and what we could expect to find with our budget. For our weekend visit, Susan set aside time based on our schedules to show us the houses we had selected from the search and a handful of others to give us an idea of other neighborhoods and types of homes. It was incredibly efficient, and Susan demonstrated that she was listening to our feedback and trying to find options that met our criteria. After our visit, Susan made herself available to do FaceTime showings of homes we were interested in and continued to be extremely responsive to our questions, and within a couple weeks we were under contract on the home we had been searching for. Susan made the closing process a breeze, even amidst the COVID pandemic. She clearly laid out next steps, actively assisted with the inspection and due diligence process, provided fabulous recommendations for third-parties to use throughout the process, and was with us every step of the way throughout the closing. To say we could not have completed this cross-country move without Susan is an understatement. It felt like she was a part of our family during this process, and went above and beyond our expectations. While we believe the home Susan helped us find is the long-term home for our family, we hope we can work with Susan again in the future, and would highly recommend her to anyone looking for a realtor."

JASON & KRISTEN

"Susan was great to work with the whole time, from showing us houses to closing. As first-time home buyers, she talked us through every step of the process. And Susan helped us fight and negotiate with the seller, saving us thousands of dollars in cash up front. On top of that, she's funny! 10/10, would recommend."

ELY & CAROLINA

"As a first time homebuyer, I was completely lost and nervous about where to begin. Partnering with Susan was the best decision I ever made! She listened to my thoughts and explained every step of the way. I trusted her and felt well prepared during the whole process as communicating with her was so easy. She is patient, reliable, and hard-working. Thank you Susan for helping me find my first home!!"

ELYSE

"Selling a home is never easy but I can honestly say that by working with Susan, she made it so simple!! I needed someone who could advocate for me while I was out of state and she made the process seamless and stress-free. Having someone to trust with such a large asset is not an easy choice but Susan is the person I’d choose over and over. She is kind, trustworthy, knowledgeable and more. I can’t recommend her professional services enough!"

ESTHER

"Working with Susan was a pleasure! She guided us through the purchase of a new construction. home, helped us navigate the process from start to finish, and coordinated the communication between us and the builder. Having her on our side gave us confidence and reassurance throughout the experience, and her friendly demeanor eased what could have been a stressful process! We would highly recommend Susan to friends and family!"

KIM & AUSTIN

"Susan is an outstanding agent to work with. She is a skilled listener and negotiator, with very in-depth knowledge of the local markets. She found my wife and I the perfect house within the first 2 weeks of working together. She then negotiated the best price in an extremely competitive bidding process with multiple other offers. We know without a doubt, we would not have found what we were looking for so quickly and painlessly without her. We recommend her to all of our friends and she will be our number one choice for all our upcoming real estate transactions in the future."

ANDREW & MARITA

"While the process of buying and selling a house can be overwhelming, Susan makes it as seamless and stress-free as possible. She clearly knows her stuff! She gave her input and advice when asked all while recognizing the decision was ultimately ours. Susan helped us buy our dream home and I'm confident we couldn't have done it without her! We went from seeing the listing online to submitting an offer all within about 3 hours. She helped us put in the best offer we could and in a pool full of competitive offers, ours won!! With her help we also sold our house in one day on the market and received above our asking price! She is communicative, helpful, professional, friendly, and knowledgeable. If you're 'shopping' for a real estate agent who will take time to understand your needs, do everything she can to make sure you're successful, and answer all your questions along the way - stop shopping and call Susan."

DANIELLE & RACHEL

"Susan is so easy to work with and was a great advocate for us. She was patient through our home search process while we took our time to figure out what we were truly looking for and where. She was quick to respond once under contract and stayed on top of our buyers agent to keep things on track handling things until the contracts were signed. So grateful for her."

JUSTIN & ALMA

"Susan Hill was extremely helpful to me and my family in selling my late father's apartment during a very trying time caused not only by the emotions of losing one's father but also because this all occurred during the Covid-19 pandemic. Living out of state meant I needed a realtor who would be able to address any issues promptly. Susan was always responsive and took care of everything I needed her to address immediately. Her help and guidance made this sale amazingly easy given the circumstances and I would recommend her as a realtor to anyone without hesitation."

ENRIQUE

"Communicative, knowledgeable and personable are just a few words to describe Susan. Selling or buying a home can be stressful, especially when there are personal life circumstances that make the process a bit more challenging. However, Susan made the selling process much easier by responding to every call/text timely, being proactive with repair requests and negotiations and being more than an agent but a friend. She is much appreciated and highly recommended!"

BRANDI

"Susan was awesome as my realtor, very knowledgeable and professional, very detail-oriented (which I greatly appreciate), and most importantly gave me all the right guidance and advice throughout the entire process. Thank you again, Susan! I will definitely use Susan again for any future real estate transactions."

TRINH

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